Frequently Asked Questions

Everything you need to know about shopping with Blue Canoe.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.

How do I return or exchange an item?

We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.

Are your fabrics sustainably sourced?

Yes, at Blue Canoe we prioritize eco-friendly materials including organic cotton, recycled polyester, and Tencel to ensure our fashion has a minimal environmental footprint.

How do I find my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey.